Managing separate vendors for maintenance, cleaning, grounds, snow, and unit turnovers creates operational friction, communication gaps, and inconsistent quality. StayReady serves as a single, fully accountable property field operations partner for apartment buildings, HOAs, and rental portfolios, covering the work during a tenancy and between tenancies so owners and managers can focus on occupancy, tenant relationships, and asset value.
Replaced the failed thermostat on the unit water heater and confirmed hot water at every fixture. Photos attached, tenant notified, owner record updated.
Bonded · Insured · BBB-rated · One work order system
In-house maintenance, cleaning, and grounds teams
A building with twelve units generates the maintenance load of twelve houses and the common area load of a small hotel. Four things go wrong first.
A maintenance tech, a common area cleaner, a snow contractor, a landscaper, a turnover crew. Each one sees a slice of the property, and nobody owns the whole.
A hallway that stays dirty, a walk that stays icy, a heater that stays broken. The complaint reaches you before the vendor does.
An owner asks what was done in unit 4B last spring and the history lives in three phones and an inbox. Deposit disputes and resale conversations start from memory.
Move-outs, punch lists, deep cleans, and re-keys all land in the same window, and every day a unit sits vacant is rent that does not come back.
One monthly enrollment per unit puts a single field partner behind the whole building: repairs inside the units, common area care, grounds and snow, and the make ready between tenants. The fee pays for the system that keeps a portfolio organized, from the tenant request and the dispatch through the photo record, the completion note, and the vendor handoff when one is needed, with one account contact for every building.
Standardized property knowledge retained across tasks, vendors, and recurring issues, so the first work order is not the first time we see the unit.
The rate is set by total enrolled unit count across your portfolio, and it drops as the portfolio grows.
Labor, materials, trip charges, emergency response, after-hours work, and third-party vendor invoices are billed separately from the monthly program fee. Client approval is required before any task expected to exceed $300, unless emergency authorization has been provided or immediate action is required to protect the property, tenant safety, or asset condition. Outsourced vendors are used for major HVAC or electrical repairs, structural or high-risk work, gas appliance and gas line work, specialty appliances, and licensed trade work outside StayReady in-house capabilities.
Tell us how many buildings and units you have and we will send the portfolio rate.
Request a Portfolio ReviewEvery request is triaged on intake and assigned a priority level and a target response window. Response times are targets, not guarantees, and depend on property access, location, weather, supply and vendor availability, emergency volume, and task complexity.
Active leak, no heat, no power, safety concern, lockout, or major tenant impact.
Tenant facing issue affecting comfort, access, appliance function, or habitability.
General repairs, minor fixes, owner and tenant requests, and preventive maintenance.
Exterior, snow, lawn, irrigation, patio resets, and larger punch lists, scheduled by scope and season.
The technician who answers the work order is a StayReady employee, not a subcontractor found that morning. Day-to-day repairs across the building, skilled and specialized trade work included, are completed by our own team. A licensed outside vendor is brought in only where the law or the liability calls for one, and that visit is logged in the same work order as everything else.
Each of these can be selected on its own, with no program enrollment required. Program members receive priority scheduling and coordination on every one of them, and all work runs through the same documentation system.
Entryways, hallways, stairwells, laundry rooms, mail areas, and shared amenity spaces. Floor care, surface cleaning, high-touch disinfection, trash and debris removal, and a report of any damage or maintenance issue found on the visit. Weekly, bi-weekly, or monthly, quoted per property on square footage, finishes, and traffic. Window washing and exterior cleaning available one time or seasonally.
Shoveling and salting from $40 per visit. Plowing with shoveling and salting from $60 per visit, per event or on a seasonal schedule. Bi-weekly lawn maintenance from $50 per visit, spring and fall cleanup at $40 per labor hour per person, aeration, seeding, fertilization, gutter cleaning, and irrigation activation and blowout by scope. Landscaping projects quoted in writing before work begins.
Weekly trash pickup and dump service from $80 per week within 10 miles, $100 at 10 to 30 miles, and $150 at 30 to 40 miles, standard dump fees included. Oversized items, excessive volume, and special disposal are approved and priced separately. Interior and exterior window washing, screen cleaning, and exterior surface cleaning for entries, railings, and light fixtures, quoted per property.
Move-out to rent-ready as one coordinated scope: full unit deep clean, carpet and hard floor care, wall washing and odor treatment, and a preventive punch list covering paint touch up, drywall patching, caulk and grout, fixtures and hardware, smoke and CO detector testing, HVAC filters, appliance function, and plumbing checks. Improvement projects quoted in writing, re-key coordination at every turnover, and a room-by-room move-out report plus a dated rent-ready condition report. Quoted per unit.
Every partnership includes the StayReady Tenant Portal, a direct service request channel for tenants. Each request is routed against the service package and approval threshold set for that unit, and owners keep full visibility from submission through completion. Nothing is dispatched outside either without owner approval.
The tenant opens a request in the portal with photos, a description, and access notes. No owner running intake, no phone tag.
The request is assigned a priority level and a target response window: emergency, urgent, standard, or seasonal and project.
The request is matched to the enrolled package and the $300 approval threshold for that unit. Work under the threshold proceeds. Anything outside either goes to the owner first, except in authorized emergencies.
Approved work is dispatched to the in-house team or a coordinated vendor, photo documented, and closed with completion notes. The owner sees every request, status, photo, completion note, and condition report in real time, per unit.
A complete readiness program, not a punch list.
StayReady is not a single-service vendor. We are the field operations partner behind rent-ready performance, giving owners one accountable support layer for intake, dispatching, coordination, seasonal planning, vendor routing, and field execution.
Small buildings survive vendor dispatching. Portfolios do not.
Enrollment is per unit. The monthly program fee is $150 per unit for 1 to 5 units, $125 per unit for 6 to 12 units, and $100 per unit for 13 or more units. The fee covers intake, dispatching, scheduling, photo documentation, completion notes, vendor coordination, priority scheduling, and Tenant Portal access. Labor, materials, trip charges, emergency response, after-hours work, and third-party vendor invoices are billed separately.
Yes. StayReady runs recurring common area cleaning for entryways, hallways, stairwells, laundry rooms, mail areas, and shared amenity spaces on a weekly, bi-weekly, or monthly schedule. Every visit is photo documented, and any damage or maintenance issue found is reported to you. Common area cleaning is quoted per property assessment based on square footage, finishes, and traffic.
Yes. Shoveling and salting starts at $40 per visit, and plowing with shoveling and salting starts at $60 per visit, on a per-event or seasonal schedule. Bi-weekly lawn maintenance starts at $50 per visit, with spring and fall cleanup at $40 per labor hour per person. Enrolled properties are dispatched ahead of non-enrolled properties on every seasonal service.
Yes. StayReady takes a unit from move-out to rent-ready as one coordinated scope: a full unit deep clean, a preventive punch list covering paint, caulk, fixtures, detectors, HVAC filters, and plumbing checks, improvement projects quoted in writing, and re-key coordination. Every turnover closes with a room-by-room move-out condition report and a dated rent-ready condition report. Turnovers are quoted per unit, and program members receive priority scheduling inside the turnover window.
Through the StayReady Tenant Portal, which is included with every partnership. Tenants submit requests directly with photos and a description. Each request is checked against the service package and approval threshold set for that unit. Work under the threshold proceeds, work above it waits for owner approval unless an emergency authorization is on file, and the owner sees every request, status, photo, completion note, and condition report in real time.
Enrollment is per unit. We review your portfolio, confirm coverage in your markets, and enroll the units you select. Each enrolled unit is loaded with access details, utility shut-off locations, equipment, vendor history, and any open items before the first work order. See maintenance support for short term rentals
Ready to stop being the dispatcher?Tell us how many buildings and units you have and where they are. We respond within one business day.
Request a Portfolio ReviewTell us how many buildings and units you have and where they are. We respond within one business day with a scope conversation and the portfolio rate.
Built for property managers, apartment and multifamily owners, HOAs, and portfolio landlords who want one accountable partner across buildings, and for single-unit owners who want the same standard without running the vendors themselves.
Tell us about your buildings. We reply personally within one business day and start with a scope conversation, not a quote.
Prefer to talk it through first? Email or call the team, or view all services.
One partner. One standard.
